{"id":200,"date":"2023-11-08T08:17:23","date_gmt":"2023-11-08T08:17:23","guid":{"rendered":"https:\/\/atrija.id\/?page_id=200"},"modified":"2025-10-29T03:03:11","modified_gmt":"2025-10-29T03:03:11","slug":"klaim-garansi","status":"publish","type":"page","link":"https:\/\/atrija.id\/index.php\/lainnya\/klaim-garansi\/","title":{"rendered":"Klaim Garansi"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"200\" class=\"elementor elementor-200\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f93ffa e-flex e-con-boxed e-con e-parent\" data-id=\"1f93ffa\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-582c797 e-flex e-con-boxed e-con e-parent\" data-id=\"582c797\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5881703 e-con-full e-flex e-con e-child\" data-id=\"5881703\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-263e2bd elementor-widget elementor-widget-text-editor\" data-id=\"263e2bd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p style=\"text-align: center;\"><strong><span style=\"color: #000000;\">Syarat dan Ketentuan Garansi Produk<\/span><\/strong><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); word-spacing: normal;\"><b>Masa Garansi<\/b><\/span><span style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); word-spacing: normal;\">:<\/span><\/span><\/p>\n<p><span style=\"color: #000000; font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); word-spacing: normal;\">Garansi terbatas ini hanya berlaku selama 5 tahun\/10 tahun\/20 tahun terhitung sejak tanggal pembelian produk<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Ruang Lingkup Garansi:<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">Garansi <b><i>HANYA BERLAKU UNTUK KERUSAKAN BUSA ATAU PEGAS (KHUSUS UNTUK SPRINGBED)<\/i><\/b>, tidak berlaku untuk kain pembungkusnya dan komponen estetika lainnya.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Pengecualian:<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">Garansi tidak berlaku jika<\/span><\/p>\n<p><span style=\"color: #000000;\">a. Disimpan pada kondisi ditempat yang tidak sesuai, atau disebabkan oleh bencana alam atau sebab lain yang merupakan kesalahan pengguna<\/span><\/p>\n<p><span style=\"color: #000000;\">b. Ditumpuk dengan barang-barang berat<\/span><\/p>\n<p><span style=\"color: #000000;\">c. Perbaikan dilakukan oleh pihak ketiga<\/span><\/p>\n<p><span style=\"color: #000000;\">d. Tidak melampirkan <b>NOTA <\/b>pembelian.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Prosedur Klaim Garansi:<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">Untuk mengajukan klaim garansi, pemilik harus mengisi <b><u>form disamping\/dibawah ini<\/u><\/b>&nbsp;untuk dilakukan tindakan selanjutnya oleh team <b><i>ATRIJA,<\/i><\/b> setelah menemukan cacat.&nbsp;<\/span><span style=\"color: #000000; font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); word-spacing: normal;\">Pemilik harus menyediakan bukti pembelian asli dan rincian produk.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Evaluasi Garansi:<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\"><b>ATRIJA<\/b> akan menilai klaim garansi untuk menentukan apakah kerusakan atau cacat yang terjadi masuk dalam cakupan garansi.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Opsi Perbaikan:<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\"><b>ATRIJA<\/b> berhak memilih untuk memperbaiki atau menggantikan produk yang bermasalah.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Biaya Penggantian atau Perbaikan:<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">Jika produk perlu diganti atau diperbaiki, biaya pengiriman atau biaya terkait lainnya mungkin berlaku dan akan menjadi tanggung jawab pemilik.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Pengecualian Tanggung Jawab:<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\"><b>ATRIJA<\/b> tidak bertanggung jawab atas kerusakan atau cedera yang timbul akibat penggunaan yang salah atau penyalahgunaan produk.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Kewajiban Maksimum:<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">Tanggung jawab maksimum <b>ATRIJA<\/b> di bawah garansi ini tidak akan melebihi harga pembelian produk.<\/span><\/p>\n<p><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9c83bf e-con-full e-flex e-con e-child\" data-id=\"f9c83bf\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4c58ee elementor-widget elementor-widget-shortcode\" data-id=\"a4c58ee\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f217-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/200#wpcf7-f217-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div 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autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> No Whatsapp<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"no_hp\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"no_hp\" \/><\/span> <\/label>\n<\/p>\n<p><label> Judul<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label><br \/>\n<label> Pembelian dari ?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"pembelian\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"pembelian\"><option value=\"Offline\">Offline<\/option><option value=\"Shopee\">Shopee<\/option><option value=\"Tokopedia\">Tokopedia<\/option><option value=\"Bli-bli\">Bli-bli<\/option><option value=\"Lazada\">Lazada<\/option><\/select><\/span><br \/>\n<\/label>\n<\/p>\n<p><label> Jelaskan keluhan anda<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Upload Video (Link Youtube, Google Drive)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"link-gdrive\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"link-gdrive\"><\/textarea><\/span><br \/>\n<\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><p style=\"display: none !important;\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"229\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Syarat dan Ketentuan Garansi Produk Masa Garansi: Garansi terbatas ini hanya berlaku selama 5 tahun\/10 tahun\/20 tahun terhitung sejak tanggal pembelian produk Ruang Lingkup Garansi: Garansi HANYA BERLAKU UNTUK KERUSAKAN [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":211,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast 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